Dec 18, 2020

In this book titled “Minority Viewpoint – my experience, as a person of color, with the American Justice System”, I describe an actual defamation case and how it got started and what happened and everything I learned that can be extremely helpful to many average Americans. The story includes several different matters that bring up questions about where things are in terms of our justice system. Here are some examples:

  • Hotels are typically extremely concerned about customer satisfaction – one is always encouraged to bring up any issues to the hotel management. So the question is: does the hotel management do anything about a complaint or just ignores it? Most hotels, I believe, take any complaints seriously and follow up on it and make appropriate recommendations, if necessary. However, in my story, it appears that a complaint to the hotel manager might have been the thing that got everything started.
  • How do lawyers get evaluated for how they performed in a specific case? How does a law firm evaluate one of their lawyers? Can a firm truly evaluate a lawyer’s performance without any feedback from the client?
  • What really is the role of a Lawyers Professional Responsibility Board? Is the board supposed to try and understand a client’s issues or is the board there basically to defend a lawyer? Isn’t it important for the Board to make sure clients feel somewhat satisfied with the Board’s evaluation of a complaint?
  • Isn’t it critical that police officers take utmost care when talking to one individual about another individual? Do they understand that what they say about someone can be misunderstood or misinterpreted possibly causing significant issues?
© 2017 - Sumi Mukherjee
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